03Luxury E-Commerce

A flagship digital boutique where product storytelling, motion and commerce blend into a single seamless purchase journey.

Industry
Direct-to-Consumer
Year
2024
Duration
10 weeks
Services
Luxury Website Development · UI/UX Design · Data & Analytics

+41%

Conversion rate

Sessions to completed order, compared like-for-like year over year.

+2.4×

Average session depth

Editorial and product views per session.

-52%

Checkout drop-off

Between cart and payment confirmation.

96

Mobile Lighthouse

Performance score on a throttled mid-range device.

The Challenge

A premium product sold through a checkout that felt like a spreadsheet. The editorial content lived on one platform, the store on another, and the gap between the two was where most of the traffic quietly left.

The Approach

Four moves that shaped the build, in the order they mattered.

  1. 01

    One journey, not two sites

    Editorial and catalogue merged into a single system, so a story can add to cart without a context switch.

  2. 02

    Product as the hero

    WebGL product views with a static fallback, art-directed per collection and budgeted so mobile never pays for the effect.

  3. 03

    Checkout out of the way

    Three steps, wallet payments first, address autocomplete and zero surprise costs after the first screen.

  4. 04

    Instrument the funnel

    A tracking plan written before build, so post-launch decisions were made on evidence rather than opinion.

What shipped

  • Editorial and commerce unified
  • WebGL product views with fallback
  • Three-step checkout with wallets
  • Tracking plan defined pre-build
  • Consent-aware analytics
  • Sub-second navigation transitions

Built with

  • Next.js
  • TypeScript
  • Three.js
  • Shopify
  • Tailwind CSS
  • PostHog
  • Cloudflare

Every repository, cloud account and piece of documentation was handed over in the client's own organisation, with a walkthrough recording for the internal team.

Every detail feels intentional. Our conversion rate tells the same story our customers do: it simply feels premium.

Founder/Direct-to-Consumer Brand
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